Congratulations on your surprise promotion to IT support

Your job title says one thing. The boss standing beside your desk whispering “it says incorrect password” suggests another.

Why this tiny offence gets expensive

Helping once is human. Becoming unofficial first-line support because somebody refuses to learn the reset button is a recurring service contract.

Workplace nonsense becomes especially irritating because the calendar, hierarchy and job description give ordinary annoyances the confidence of official policy.

The completely unofficial accounting view

Petty Invoice values the offence at €20.00. The calculation is not economics, law or accounting; it is the ancient discipline of turning irritation into a number with two decimal places.

The charge description reads: Unofficial IT support fee for digital first aid outside the agreed job description.

Recommended administrative response

The invoice finally recognises your surprise promotion to Department of Have You Tried Resetting It.

The point is the contrast: a familiar little annoyance gets treated with the solemn paperwork of a finance department. The more disproportionate the bureaucracy, the better the joke.